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  • Organic products
  • Free shipping in NL from €27,50
  • Product advice: +31(0)76-5656709

How does it work?

How does it work?

In this page you find all the information concerning prices, ordering, payment, dispatch & delivery


Prices
The prices as mentioned with the products include taxes. Business clients are excluded from discounts and actions. Dispatch costs are not included in the product price. For shipping outside of the Netherlands we calculate the dispatch costs after ordering and we send an invoice with the exact costs. For  information about dispatch costs see 'Depatch & delivery'.


How can I order?

step 1: to order

  • - Our webshop is divided into clear categories for your ease. If you’re looking for a certain product, you can simply use the search bar; this way you’ll immediately find the right product.
  • - Put a product in your shopping cart by entering the desired number of the product and clicking 'add to cart'.
  • - Do you want to view your cart? Click on the shopping cart on the right upper corner and then click the button 'view cart'. On this page you can adjust your order, and you have the choice to 'continue shopping' or to 'proceed to checkout'.
  • - Are you done shopping? Click on the shopping cart on the right upper corner and then click the button 'checkout'.

 

step 2: login

  • - If you already have an account you can just log in with your username and password.
  • - If you’re a new customer you can proceed your order and if you want to you can autonamtically create an account.

 

step 3: your billing information

  • - If you are logged in this information is automatically filled out. Otherwise fill out your billing address. To make an account you check the box 'create an account for later use'”. Your account will be guarded with a password chosen by you. At a following visit to our webshop you can login with your email address and password. In your account your address will be saved and you can view your ordering history; so you can easily reorder.

 

Payment
If your delivery address is within the Netherlands you can choose from two payment options:

  • - iDEAL: If you choose for a iDEAL payment, then you will pay the requested amount online through your own bank. The amount will be directly taken from your bank account. De Smaakspecialist receives a notice from your bank once the order has been payed.   
  • - Rembours (reimbursement): if you choose for a reimbursed delivery, then you will pay your order at delivery. You pay the invoice plus Rembours costs directly at the driver of the delivery service when you receive your order. This extra cost amounts to €15,95.

 

Dispatch
The dispatch of your products is taken care of by delivery service Transmission. Be aware: Transmission does not deliver at private boxes. The dipatch costs within the Netherlands are as follows*:

  • - €6,95 with an order between €0,00 and €27,50
  • - €0,00 with an order of €27,50 or more
  • - One free product with an order of €40,00 or more

*When you choose for a delivery via Rembours additional costs of €15,95 will be charged
*For shipping outside of the Netherlands we calculate the dispatch costs after the order and we you send an invoice with the exact costs. When the payment is fullfilled the order will be send.


Delivery
For orders the following delivery days apply:

  • - Orders placed on a weekday before 13:00 a clock will be delivered the next day.
  • - Orders placed in the weekend will be delivered on Tuesday.
  • - Orders placed on holidays will be treated the next work day and will be delivered the second work day after the holiday.

 

Retours and customer service
Returning a product should be done within 7 working days. The delivery and its costs are your own responsibility. Within 30 days after having received the product the purchasing costs will be paid back. Opened, no longer properly closing, partially consumed, or broken products cannot be returned.

A retour can be send to:

De Smaakspecialist
Thoornseweg 2
4854 EH BAVEL
Customer service

Of course you can always contact us via telephone: +31 76 565 6709 or email info@desmaakspecialist.nl